Privacy Policy

Introduction

Grata Health ("we," "us," or "our") respects your privacy and is committed to protecting the personal and health information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, telehealth platform, and related services.

Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, phone number, date of birth, insurance information, and health-related information necessary for treatment. We also collect technical information such as your IP address, browser type, and usage data when you interact with our platform.

How We Use Your Information

We use your information to provide and improve our telehealth services, process insurance claims, communicate with you about your care, comply with legal and regulatory requirements, and ensure the security of our platform. We do not sell your personal information to third parties.

How We Protect Your Information

We implement industry-standard security measures to protect your personal and health information. All telehealth visits are conducted through HIPAA-compliant technology. Data is encrypted in transit and at rest. Access to patient information is restricted to authorized personnel only.

Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also request a copy of the data we hold about you. To exercise any of these rights, please contact us at hello@grata-health.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@grata-health.com.